This Cookie Policy explains how Pouchpaw (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website www.pouchpaw.com. This policy governs the use of cookies for users accessing our online store within the Federal Republic of Germany and the European Union.
What Are Cookies? Cookies are small text files that are placed and stored on your computer or mobile device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions to ensure a seamless navigation experience.
Your Right to Choice and Explicit Consent We respect your privacy. In accordance with the General Data Protection Regulation (GDPR) and the German Telecommunications Digital Services Data Protection Act (TDDDG), non-essential cookies are disabled by default on our website.
When you first visit www.pouchpaw.com, a cookie banner is displayed. Non-essential cookies (such as analytics or marketing cookies) are only deployed if and when you actively grant your consent by clicking the “Accept” button on our cookie banner. You retain full control over your cookie choices and may adjust or withdraw your consent at any time via the cookie settings link located in the footer of our website.
Categories of Cookies We Use We categorise the cookies placed on your device into the following types:
A. Strictly Necessary Cookies These cookies are required for the basic functionality and operation of our website. They enable core features such as website navigation, account login, and processing order selection. Because these cookies are essential for delivering the service requested by you, they do not require prior consent under applicable privacy laws.
B. Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation, such as remembering language preferences or region settings.
C. Performance and Analytics Cookies (Subject to Consent) These cookies collect information about how visitors interact with our website (e.g. pages visited and load times). They help us evaluate site usage and improve browsing performance.
Third-Party Cookies and Payment Processing To facilitate secure order processing and checkout functionality, third-party cookies are used on our website.
In particular, payment processing functionalities are provided by Stripe. When you proceed through the checkout process, Stripe may place necessary cookies on your device to ensure connection integrity, detect fraudulent activities, and securely process transaction requests. The processing of data by Stripe is governed by Stripe’s own privacy policies and compliance standards.
Storage Duration (Retention Period) In compliance with German and European Union legal frameworks, cookies on our website are retained only for as long as necessary to fulfill their respective purposes:
Session Cookies: These temporary cookies are automatically deleted from your device as soon as you close your internet browser.
Persistent Cookies: These cookies remain stored on your device for a defined period after your browsing session has ended, or until you manually clear them from your browser cache. The maximum storage period for persistent cookies used on our website does not exceed 12 months from the date consent is provided, after which your consent will be requested anew.
How to Manage and Delete Cookies In addition to using our website’s consent banner, you can control, block, or delete cookies directly through your web browser settings. Most browsers allow you to manage your preferences by refusing all cookies or clearing stored cookies. Please note that disabling strictly necessary cookies may impact the technical performance and proper functionality of our website.
For detailed instructions on managing cookie settings, please refer to the support documentation provided by your browser software.
Contact Information If you have any questions regarding this Cookie Policy or our data protection practices, please contact our legal representative:
